Honda Dealer Nanuet NY

I had an amazing experience coming to Honda in Nanuet. They work with whatever you are looking for. It was a pleasure working with Jose. And their manager Valery. They helped me get my dream car. They were amazing!! the process was smoothly. I highly recommend coming to this Honda. I’ve been to many others and nothing like the Nanuet location. 100/100.

I’ve had my Honda civic serviced at DCH Honda since I bought it in 2016. Joe Sanseverino has been my service representative all these years because he is the best they have. I highly recommend Joe for all your service needs.

Nelson was incredibly supportive and patient throughout the entire process. I drove away with an amazing car and couldn't be happier with the experience!

Quick and the price was not bad for a oil change and new windshield wipers with installment.

We had a great experience buying our Honda Pilot! Nelson was fantastic to work with—friendly, helpful, and never pushy. We never felt pressured or rushed and really appreciated how easy he made the whole process. It was a pleasure working with him, Mehmet and the whole team. We would definitely recommend Nelson and DCH Honda!

You've lost me as a customer. After waiting three hours for a simple repair, I politely asked for an update. Brittany, the service advisor, responded with complete disrespect and even went as far as to curse at me behind my back. I'm writing this review because I believe actions have consequences.

When you’re looking for a car here, go to Nelson. Very very helpful and patient with everything. You won’t regret it

Great experience at location and friendly staff

Excellent service ..no one tried to upsell service..just handled the notice of an upgrade recall and kept me in the loop on service. Thank you

Joe S., my service rep, is always a pleasure to deal with. He is always pleasant, very knowledgeable and very accommodating. My car needed repairs that would take several hours, so I dropped it off. Joe called me as soon as it was done. When I picked it up, he explained all the work that had been done and went over the charges with me. I will continue to use DCH Honda of Nanuet and will recommend them.

Very good job really appreciate it

I had an excellent experience with John from the service department! He was professional, courteous, and very helpful throughout the entire process. John took the time to explain everything, answered all my questions, and made sure I felt comfortable and well taken care of. His outstanding customer service truly made a difference. It’s refreshing to work with someone who genuinely cares about their customers. I highly recommend John and appreciate all his help. Thank you for making my service experience such a positive one!

I recently purchased a certified car from DCH Honda of Nanuet and would definitely recommend them to all. I was lucky enough to have dealt with my salesman, Carlos Rodriguez. I cannot say enough good things about him. He was just wonderful. Carlos took the time to answer all my many questions and concerns and really helped me find the exact car that was right for me! I would highly recommend Carlos and DCH Honda of Nanuet to anyone and everyone.! If you are looking for a new or used car, Carlos is your man. The time and effort he ... Read More

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Google - Nov 6, 2026

I recently purchased a certified car from DCH Honda of Nanuet and would definitely recommend them to all. I was lucky enough to have dealt with my salesman, Carlos Rodriguez. I cannot say enough good things about him. He was just wonderful. Carlos took the time to answer all my many questions and concerns and really helped me find the exact car that was right for me! I would highly recommend Carlos and DCH Honda of Nanuet to anyone and everyone.! If you are looking for a new or used car, Carlos is your man. The time and effort he puts in to make sure you are thoroughly satisfied is amazing. Thank you again Carlos for everything and also a special thank you to Christine, who I initially spoke with! If you’re looking for a new vehicle….don’t hesitate to go see Carlos at DCH Honda of Nanuet!

Easy scheduling, coupon oil change, no pressure recommendations

Bryan in the Service Department was attentive and went above and beyond in getting be out in as promised in three hours. Bryan even found a coupon to apply to my bill.

Great repair and advisor services

Been coming here for 16 years. Always good service.

From the moment where we walked into the showroom to the moment we left we had nothing but smiles on our face. Charles Harris, our salesman what a nice gentleman. He walked us through the process and he got us into a new 2026, Honda Civic, which bought a big smile on my daughter‘s face. They are also very nice there. They Went out of their way to help us to ensure that we left with a brand new car. I will definitely go back to this dealership. I never had an experience like this ever before when purchasing a ... Read More

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Google - Nov 5, 2026

From the moment where we walked into the showroom to the moment we left we had nothing but smiles on our face. Charles Harris, our salesman what a nice gentleman. He walked us through the process and he got us into a new 2026, Honda Civic, which bought a big smile on my daughter‘s face. They are also very nice there. They Went out of their way to help us to ensure that we left with a brand new car. I will definitely go back to this dealership. I never had an experience like this ever before when purchasing a new vehicle. I will definitely go back to them. It does make it worthwhile going that extra mile. They not only do that they do more. Thank you, Charles for getting us into our car and you are our angel and there should be more salesman like you.

Matthew T was a pleasure to work with. He was very professional and extremely helpful.

Dropped my car off and it was done well within the timeframe they gave me. They are great.

Hands down one of the BEST dealership experiences we’ve ever had! Matt Tuchman was absolutely amazing! From start to finish, the service was FAST, smooth, and beyond efficient. No endless waiting, no unnecessary back-and-forth, no feeling like we were going to need snacks and a sleeping bag to get through the process. 😂 I have to give a HUGE shoutout to **Valerie Vallejo, the sales manager**, because WOW! She was truly exceptional. She went ABOVE AND BEYOND to make sure our needs were met, worked with us to make everything happen, and made us feel like our satisfaction was her ... Read More

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Google - Nov 4, 2026

Hands down one of the BEST dealership experiences we’ve ever had! Matt Tuchman was absolutely amazing! From start to finish, the service was FAST, smooth, and beyond efficient. No endless waiting, no unnecessary back-and-forth, no feeling like we were going to need snacks and a sleeping bag to get through the process. 😂 I have to give a HUGE shoutout to **Valerie Vallejo, the sales manager**, because WOW! She was truly exceptional. She went ABOVE AND BEYOND to make sure our needs were met, worked with us to make everything happen, and made us feel like our satisfaction was her top priority. Her willingness to help, her professionalism, and the genuine care she showed made such a difference. You can tell when someone genuinely cares about their customers, and Valerie absolutely does. She really deserves the recognition! And let’s talk about finance! I’ve NEVER had such a quick visit to finance at a dealership. Darwish was excellent, super friendly, and made that part of the process just as smooth as everything else. I’ve honestly never had such a quick, painless, and efficient experience at a dealership. This entire team understood the assignment and DELIVERED! 🙌 If you’re looking for a dealership that respects your time, listens to your needs, and actually makes buying a car enjoyable, THIS IS THE PLACE!

Nelson was a pleasure to deal with. We found the model and color we wanted at a reasonable price. Great experience all around

Brittany was very helpful, but i never felt that she was being pushy

I had the pleasure of doing a fantastic deal with Andi and Matt on Saturday. Andi handled everything for me from insurance to helping move things over from my previous vehicle. It was quick efficient and straight to the point. They ensured I got out in time to enjoy Halloween with my family. Follow up was also fantastic as I needed help with something when I got home and they took my calls and helped immediately. Thank you to a great team and see you soon!

Professional and helpful

Amazing job and the customer service is fantastic

Excellent customer service and highest level of professionalism. Bryan, the service advisor went above and beyond to accommodate my service.

I just got an oil change on my car

Ms Johnson, sales person, was very knowlegdeable and helpful. She was outstanding, explained all the fictrures of the CRV,and very helpful closing the sale.

She sounded like an ai bot, not willing to work with me, I gave her the numbers all I got was she wanted to see a piece of paper. Never use this dealership!

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Just had the pleasure of getting a great deal with Jose Santana. This guy actually made getting a new car a pleasure. No pressure, no hassle. I felt that he was talking to me, not at me.

Went there again in October 2026 . And they are so dis-honest. They have not changed. Do not give them your license before any deals . Do not let's then scan your license, do not let them keep your license. Before you go here do your homework. If you don't they will take you for a ride ... Don't trust anyone there . Take control of the situation This is not an angry review. This is very truthful. Read this review it can help you .

Excellent service. He was extremely patient and helpful. I’ve bought 2 new cars from him before and I’d buy my next car from him as well. Highly recommend!

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Buying a car or even just going through the loan process is already tedious, and the place you choose can make it far worse. This is one of the least professional establishments I have encountered. They make you feel like your business does not matter at all. The staff is unprofessional and shows little to no regard for customer care.

Very easy to buy a car. Carlos very helpful and made the deal very seemlisley!!

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I’m a white, 5’2” woman, & I felt very threatened, uncomfortable, & disappointed‼️ Hi there. I went to this dealership yesterday, & I’d say I spent around an hour and 20 minutes there. Right from the very start, I knew something wasn’t right, but I brushed it off because I understand that they could be having a bad day. When I got there, there were only about 3 people (including me) total. I was waiting extremely patiently. I’d say about 45 minutes went by before I went up to the counter and asked how much longer. The worker that was ... Read More

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Google - Sep 30, 2026

I’m a white, 5’2” woman, & I felt very threatened, uncomfortable, & disappointed‼️ Hi there. I went to this dealership yesterday, & I’d say I spent around an hour and 20 minutes there. Right from the very start, I knew something wasn’t right, but I brushed it off because I understand that they could be having a bad day. When I got there, there were only about 3 people (including me) total. I was waiting extremely patiently. I’d say about 45 minutes went by before I went up to the counter and asked how much longer. The worker that was there was EXTREMELY disrespectful and RUDE. I tried being nice, but I just constantly got talked over and disrespected, so I just went back to the waiting area. I’d say about another 20 minutes went by before I went back up to the counter. I saw my car up front and thought, “Oh, perfect, we’re done.” I was waiting on the worker to print my receipt when he muttered something in Spanish. (I speak Spanish.) I UNDERSTOOD every word. I don’t think I can even repeat the words that were said. I was APPALED, confused, hurt, and just so over the entire experience. Fast-forward to when I got in my car, I noticed something was missing. They had UNPLUGGED my dash cam, pulled off a few stickers, and thrown things around, leaving my car a MESS. I truly don’t think I’ll ever be coming here again. I’m sure a local mechanic would have done a better job, would have been more professional!Would have had more respect for me! My car, and my belongings. I just can’t believe I paid $40K for my car, and I get treated like this. In what world is that acceptable? Super disappointed 😤‼️

Pretty awful experience from start to finish. Negotiations on a new lease were unnecessarily confusing and lacking in transparency. Took an hour to align on the structure of the deal and then ultimately was not happy with the offers received. I called 2 other dealerships and within a few minutes was able to work out a deal that was nearly $5K cheaper than Nanuet's first offer and almost $2K cheaper than their "final offer". When I provided Nanuet a written quote from a different dealership as a last chance to match/beat, they gave me an attitude and ... Read More

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Google - Sep 21, 2026

Pretty awful experience from start to finish. Negotiations on a new lease were unnecessarily confusing and lacking in transparency. Took an hour to align on the structure of the deal and then ultimately was not happy with the offers received. I called 2 other dealerships and within a few minutes was able to work out a deal that was nearly $5K cheaper than Nanuet's first offer and almost $2K cheaper than their "final offer". When I provided Nanuet a written quote from a different dealership as a last chance to match/beat, they gave me an attitude and told me that the deal I was offered wasn't "real" and that I would end up getting swindled on fees. I signed the deal today with a different dealership and saved myself thousands of dollars by avoiding Nanuet. Shop around, this place certainly isn't looking to make a deal.

Toke my car in yesterday to check the tires!!!! Now more problems.

I wish none of your cars will be sold in US until you make front lights not blinding drivers as projectors. You have to test your stuff not only from inside but make experience good for other drivers. Should be removed from the market.

I strongly advise against doing business wt DCH Honda of Nanuet NY. We agree on a specific discounted price during negotiations. However once I sat down in the finance office, they raised the final price without a clear explanation. I discovered they had overcharged me .When I asked for a refund , management refused to return my money and tried to confuse me wt numbers. Please be very careful if you go there specially wt one the manager named Greg.. I do not recommend DCH Honda of Nanuet N.Y to anyone. Scammers

Subpar experience! I scheduled my state inspection, had an appointment and had to wait for more than 2 hours with no explanation. I understand that you are not making a lot of money with state inspection and you will cater to customers that have issues and bigger bills but that is not fair. My time is valuable and I should be notified in time if there is a significant delay. Will never come back.

This Honda dealership will make you waste your time for no reason it made me waste five hours for them to say that the car has a recall and maybe do the credit application for no reason I came for originally for one car and they told me that someone else already got it and made me test drove it and all that just for them to say that

Purchased a vehicle from this dealership, and unfortunately the overall experience was disappointing. During the test drive, I noticed a stain on the headliner and pointed it out to the salesman. I was assured that the vehicle would receive a full detail before I took delivery. On the scheduled purchase day, we were informed that the title was not available and that we would have to wait another week before the purchase could be completed. During the financing process, we also encountered another issue. We had our own financing already secured through a private bank, but the dealership stated they ... Read More

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Google - Jul 27, 2026

Purchased a vehicle from this dealership, and unfortunately the overall experience was disappointing. During the test drive, I noticed a stain on the headliner and pointed it out to the salesman. I was assured that the vehicle would receive a full detail before I took delivery. On the scheduled purchase day, we were informed that the title was not available and that we would have to wait another week before the purchase could be completed. During the financing process, we also encountered another issue. We had our own financing already secured through a private bank, but the dealership stated they could match the rate at 4.99% APR, so we agreed to proceed with their financing instead. However, when it came time to complete the paperwork, the financing was initially presented at 7.99% APR instead. We questioned the discrepancy, and it was corrected before we signed the paperwork. While the issue was ultimately resolved, it created unnecessary confusion and delayed the process. After waiting a week, we were notified that the vehicle was ready. We drove 40 minutes to the dealership, only to be told upon arrival that the DMV system was down and the paperwork could not be completed. We agreed to have the vehicle delivered instead. Two days later, the vehicle arrived with the low tire pressure warning light on and the same stain on the headliner that we had been promised would be cleaned before delivery. The dealership asked us to return at a later date to address both issues. Today, we drove another 40 minutes back to the dealership. The tire pressure issue was resolved, but we were then informed that the detailer would not be available until Friday, meaning the stain still was not taken care of. At this point, we’ve spent far too much time, fuel, and effort making repeated trips for issues that should have been resolved before delivery. Marcelo, our salesman, was friendly, courteous, and pleasant to work with. However, the coordination and communication throughout the buying process were poor, resulting in multiple unnecessary delays, repeated trips, and avoidable inconveniences. Fortunately, we have a second vehicle and were not relying on this one for daily transportation. If you need a vehicle quickly or expect a smooth, well coordinated buying experience, I would not recommend this dealership based on my experience. I’ve decided to clean the stain myself rather than make yet another 40 minute trip back to the dealership.I hope the dealership improves its communication and delivery process so future customers don’t have the same experience.

Horrible service department . Waste of time . Never ever ever will go through Honda again . Just tells you what you want to hear . Horrible service .last priority if you have warranty .

Made an “Appointment” for simple repair in my Honda and was turned away at the service desk because “all the techs were busy” what a joke.

Not sure where these glowing reviews are coming from, but that has not been my experience. I've issues with both the sales and service departments. Pretty much every stereotypical complaint about a car dealer applies here. Needless service department upsells, leaving trash scattered all over my interior (they claimed they were looking for my tire lock but they left a huge mess in the backseat that I had to deal with), sales not calling me back multiple times, and the service department is very condescending with my wife. Almost refused to accept a coupon, claiming it had just expired ... Read More

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Google - Jun 18, 2026

Not sure where these glowing reviews are coming from, but that has not been my experience. I've issues with both the sales and service departments. Pretty much every stereotypical complaint about a car dealer applies here. Needless service department upsells, leaving trash scattered all over my interior (they claimed they were looking for my tire lock but they left a huge mess in the backseat that I had to deal with), sales not calling me back multiple times, and the service department is very condescending with my wife. Almost refused to accept a coupon, claiming it had just expired but the date printed RIGHT ON THE COUPON was still good for 10 more days. They had to actually take it to the manager who acted like he was doing a huge favor by honoring this coupon that was sent to us by Honda corporate. The service department is also extremely argumentative and tries to act like they are not part of the same dealership as the sales department. You're under the same roof, same Honda logo guys. I've dealt with a few sales reps there, and they both forgot who I was after a day or two. I live right around the corner, and I will never take my car back nor will I buy from this dealership. I will happily travel to not have to deal with them. 👎🏻

Very argumentative service department. They will not honor valid coupons without a fight. Sales staff forgot who I was just two days after starting a lease buyout. The service department is also very sexist and condescending toward women.

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I was happy with the oil change and new tires mounted, however how much effort they put into my full vehicle inspection is very questionable. They said my headlights were good, but my left headlight went out 2 days earlier. They failed to mention my differential fluid, although my car code indicated it. And lastly, they said I need brake fluid but I had it done a few months earlier. Very sketchy. My customer service rep, Giuseppe was amazing tho. Communicative and respectful.

That is the worst dealership I’ve ever dealt with. The employees will tell you anything to make a sale, and the quality of the vehicles has been disappointing. On top of that, be prepared to wait 5 to 6 hours for a simple oil change. Overall, it was a very frustrating experience.

No good dealer Valeria run my credit did not apply to any bank and told me the bank choise a car, lie Ezperian help me to print my credit repor and help me to dixed Toyota finance a 2026 with 3% interest Honda Nanuet is not HONEST

They checked my battery life as my battery died on me.

So far, this has been a very poor experience. I leased a car from this dealership over a month ago, and since then I’ve been trying to get answers regarding my license plates, which were never sent. Communication has been extremely frustrating — I’ve contacted the dealership multiple times and still have not received a clear explanation or timeline for resolution. I understand delays can happen, but the lack of transparency, follow-up, and customer support after the lease was signed has been very disappointing

Beware of the service department. Service department told me that I needed new brakes and rotors. I took my Honda to my mechanic for a second opinion. Mechanic told me that my brakes and rotors are fine. It's already been a few months and every time I take my vehicle to get an oil change I ask my mechanic to check on the brakes and rotors and they are still good.

My Honda accords, radio has the same problem again. I called service and of nanuet Honda service. Who the service guys when you talk to them are good? But now you press one for service, and talk to AI Then, you get another service department. It's just a human now. When I ask to talk to him about this problem, why my radio keeps doing this. He says, I have to talk to a technician, and then I find out he's not a service guy. So when you press one, you are not getting any service guy at ... Read More

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Google - May 2, 2026

My Honda accords, radio has the same problem again. I called service and of nanuet Honda service. Who the service guys when you talk to them are good? But now you press one for service, and talk to AI Then, you get another service department. It's just a human now. When I ask to talk to him about this problem, why my radio keeps doing this. He says, I have to talk to a technician, and then I find out he's not a service guy. So when you press one, you are not getting any service guy at Honda. They don't want to help you at all or connect you with the right people

Unfortunately I had a very bad experience, to make a long story short. I had problems with my vehicle to begin with, on the first day I received it I saw lights and alerts on the dashboard. Also, the drive was interesting, cant pinpoint exactly what. When I gave back the vehicle they checked it out and told me that everything is good. Two weeks later I was on the interstate and suddenly lost control of the vehicle. After 30 seconds I catched it back, thanks God there were no personal injuries.but when I gave the vehicle to the dealer, ... Read More

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Google - Apr 28, 2026

Unfortunately I had a very bad experience, to make a long story short. I had problems with my vehicle to begin with, on the first day I received it I saw lights and alerts on the dashboard. Also, the drive was interesting, cant pinpoint exactly what. When I gave back the vehicle they checked it out and told me that everything is good. Two weeks later I was on the interstate and suddenly lost control of the vehicle. After 30 seconds I catched it back, thanks God there were no personal injuries.but when I gave the vehicle to the dealer, they told me I’m the fault .its the first time since ever I gave a bad review, but I don’t think Anyone should buy or lease a car by a place that does not take responsibility.

If there was 0 star I would chose it we came in looking for SUV spoke to saleswoman near door she took our info & said she’d call I sent 2 emails no reply. How do ppl make a living if they can’t make an effort to help customers She did me favor I went next door to Cadillac

I stupidly bought a used subaru from this Honda dealership after my car was totaled in a crash. I was told that I would have 90 days to bring it in for any repair for no charge. The car came with a broken wiper and seat belt pull. I have been calling this dealership searching for 1) a human, 2) a human who is not outrightly rude and 3) the salesman, Jose, who sold it to me. He never calls me back. I wouldn't buy a car here again - they are rude and lie to customers.

I bought a certified pre-owned 2025 civic sport from here. I also bought the $900 free oil changes for life and wheel locks. Never got my wheel locks. Took it for service 4 times already 3 of those time I didn’t have to pay for my oil changes, I go today and suddenly I don’t have the free oil changes that I PAID for. If I didn’t have it why didn’t I pay those other 3 times? Went to find the guy who sold me the car and apparently he doesn’t work there anymore probably for lying to customers and ... Read More

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Google - Feb 24, 2026

I bought a certified pre-owned 2025 civic sport from here. I also bought the $900 free oil changes for life and wheel locks. Never got my wheel locks. Took it for service 4 times already 3 of those time I didn’t have to pay for my oil changes, I go today and suddenly I don’t have the free oil changes that I PAID for. If I didn’t have it why didn’t I pay those other 3 times? Went to find the guy who sold me the car and apparently he doesn’t work there anymore probably for lying to customers and upcharging for things he never put into the contract. Very disappointed will not be going back until I get my wheel locks and oil changes I paid for. DONT BUY A CAR HERE!

Last week we had an appointment to look at a used car we were interested in, we drove an hour to see it. As we arrived we got a text from the salesperson we had an appointment with saying the car was sold, we had thought it was being held for us. We were very upset because the car was exactly what we were looking for at a good price. We walked into the dealership very upset, spoke with a manager, and the summary of the conversation was "it's business and the salespeople are here to make money.&... Read More

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Google - Feb 19, 2026

Last week we had an appointment to look at a used car we were interested in, we drove an hour to see it. As we arrived we got a text from the salesperson we had an appointment with saying the car was sold, we had thought it was being held for us. We were very upset because the car was exactly what we were looking for at a good price. We walked into the dealership very upset, spoke with a manager, and the summary of the conversation was "it's business and the salespeople are here to make money." It was our first time there and will be our last.

Horrible dealership i waited one hour to get my car from the mechanic they said there is no problem I tried to charge my car it did not work I a have 2 Hondas both of them have a ton of problems I recommend not to buy any cars from them or lease.

Management, I normally do not write reviews, but after our experience, I feel compelled to share. When we purchased our vehicle in 2024, the sales experience was extremely disappointing. The salesperson had difficulty focusing on our conversation and seemed far more interested in closing the sale and talking about his personal life than addressing our needs. We had just welcomed a new baby and genuinely needed a reliable vehicle, so this purchase was important to us. During negotiations, the sales manager came over and bluntly told us, “This is the price—take it or leave it. I’m already not making ... Read More

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Google - Feb 17, 2026

Management, I normally do not write reviews, but after our experience, I feel compelled to share. When we purchased our vehicle in 2024, the sales experience was extremely disappointing. The salesperson had difficulty focusing on our conversation and seemed far more interested in closing the sale and talking about his personal life than addressing our needs. We had just welcomed a new baby and genuinely needed a reliable vehicle, so this purchase was important to us. During negotiations, the sales manager came over and bluntly told us, “This is the price—take it or leave it. I’m already not making money on you guys.” The tone was dismissive and unprofessional. It did not feel like we were valued customers. We were also told by the salesperson that free oil changes would be included in our deal, even though oil changes were already part of the package we were purchasing. It was later evident that we were not being given accurate information. Thankfully, the finance manager recognized the situation and added two additional years of oil changes to make up for the misinformation and treatment we experienced. We appreciated that effort at the time. However, today when my husband went in for an oil change and inspection, we were told the complimentary oil changes could not be honored because they expired yesterday. After everything we experienced during the original sale—including misinformation and poor treatment—this feels like yet another disappointment. I work in sales myself, and I know that being genuine, transparent, and respectful goes a long way. Unfortunately, that was not our experience here. From the beginning, this process felt rushed and dishonest. This has been a very frustrating experience for us as customers. I hope management takes this feedback seriously and works to improve the level of professionalism, transparency, and customer care moving forward.

I was contacted by the dealership to discuss next steps for a Kelley Blue Book Instant Trade-In. They scheduled an appointment to evaluate my vehicle. During the inspection, they presented a long list of alleged issues that significantly reduced the original estimate. I was prepared for reasonable adjustments based on condition. However, the situation went from routine to unacceptable when they escalated to alleging a “suspected odometer rollback,” a serious accusation with no factual basis. I purchased this vehicle new and have consistently serviced it through authorized dealerships and reputable national auto repair chains. There has never been any issue ... Read More

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Google - Feb 17, 2026

I was contacted by the dealership to discuss next steps for a Kelley Blue Book Instant Trade-In. They scheduled an appointment to evaluate my vehicle. During the inspection, they presented a long list of alleged issues that significantly reduced the original estimate. I was prepared for reasonable adjustments based on condition. However, the situation went from routine to unacceptable when they escalated to alleging a “suspected odometer rollback,” a serious accusation with no factual basis. I purchased this vehicle new and have consistently serviced it through authorized dealerships and reputable national auto repair chains. There has never been any issue with the odometer. This claim was completely unfounded and simply a deceptive tactic. The overall experience felt like an attempt to manufacture problems in order justify significantly lower offer. Ultimately, I chose to take my vehicle to another dealer and received a substantially better and more straightforward offer. Based on my experience, I would strongly advise others to think twice before doing business with this dealership.

I am very disappointed with DCH Honda of West Nyack, specifically with sales management and lack of transparency. I purchased a 2017 Honda CR-V around June 2025. At the time of sale, the sales representative told me multiple times that I would receive free oil changes and that this would be visible in the system using my VIN. I questioned this and was told not to worry. The sales manager, Mike, confirmed the same thing in person. I was also missing a rear headrest at the time of purchase. We signed a form acknowledging this, and I was promised it would be ... Read More

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Google - Feb 10, 2026

I am very disappointed with DCH Honda of West Nyack, specifically with sales management and lack of transparency. I purchased a 2017 Honda CR-V around June 2025. At the time of sale, the sales representative told me multiple times that I would receive free oil changes and that this would be visible in the system using my VIN. I questioned this and was told not to worry. The sales manager, Mike, confirmed the same thing in person. I was also missing a rear headrest at the time of purchase. We signed a form acknowledging this, and I was promised it would be provided. After weeks of texts and phone calls with no follow-up, I was repeatedly ignored. I eventually had to go in person and refuse to leave before it was addressed. I waited about four hours before finally receiving the headrest. The vehicle also had a noise shortly after purchase. I was told it was fine and would go away. The issue worsened and was later fixed only after I brought it in for service. On February 7, 2026, I came in for service due to a B16 code and an oil change. I was charged $60 for the oil change. When I mentioned the free oil changes I was promised, the service department could find no record. When I spoke to Mike again, he said he had no recollection of ever making that promise, which made me feel like I was being made to look dishonest. The service department staff themselves were helpful and professional, but sales management was not. This experience showed a pattern of broken verbal promises, poor communication, and lack of accountability. I would not recommend this dealership. My mistake was trusting verbal assurances instead of having everything in writing.

Something is shady here. They definitely seem to be hiding something or at the very least are extremely disorganized. I was interested in a used CRV, confirmed it's availability, and scheduled an appointment. When I got there, they couldn't find the car. Nobody reached back out to clear it up. Only once I emailed the internet sales manager, did they offer to have the car brought to me to look at. They no-showed due to the car still being at the body shop "getting detailed"...despite the dealership having possession of the vehicle for two weeks. ... Read More

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Google - Jan 30, 2026

Something is shady here. They definitely seem to be hiding something or at the very least are extremely disorganized. I was interested in a used CRV, confirmed it's availability, and scheduled an appointment. When I got there, they couldn't find the car. Nobody reached back out to clear it up. Only once I emailed the internet sales manager, did they offer to have the car brought to me to look at. They no-showed due to the car still being at the body shop "getting detailed"...despite the dealership having possession of the vehicle for two weeks. This brought me to request to see and service records on the car. Although the CarFax indicates the vehicle has only ever been serviced at this location, they refused to provide these records, claiming they were unsure if records from 1 and 2.5 years ago were still on file. They would only send me the report from the intake inspection. I would not recommend working with them if you're looking for transparency and clear communication.

Start to finish extramly smooth suv finance at DCH Honda of Nanuet highly recomand this dealership to anyone looking for the next car suv truck you need. Thank you!

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Unfortunately I never (except one time where it was uneventful) had a good experience having my Hondas serviced at DCH. I experienced a bunch of issues which stem from the Service Writer not responding to my inquiries, never receiving call backs to reschedule repairs on supposedly back ordered parts (which in the end I purchased and installed myself), ordering wrong parts and having my vehicles returned dirtier then when I dropped them off just to name a few. My biggest gripe was DCH's inability to properly repair my vehicle. On a few occasions they told me my vehicle was ... Read More

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Yelp - Jan 27, 2026

Unfortunately I never (except one time where it was uneventful) had a good experience having my Hondas serviced at DCH. I experienced a bunch of issues which stem from the Service Writer not responding to my inquiries, never receiving call backs to reschedule repairs on supposedly back ordered parts (which in the end I purchased and installed myself), ordering wrong parts and having my vehicles returned dirtier then when I dropped them off just to name a few. My biggest gripe was DCH's inability to properly repair my vehicle. On a few occasions they told me my vehicle was repaired but it was not. On the simpler issues I gave up and found a fix myself. On the more expensive problem they acknowledged there was an issue and had my Honda for eleven days (with no loaner offered), they changed a bunch of perfectly good parts and were not able to correct the issue. When they reached a point where their expertise and patience ran out, they proceed to tell me there was nothing wrong with my Honda and the noise I was hearing was "normal for my Honda". At that point I realized what I was dealing with and needed to find a dealership that had more experienced staff. I made a appointment with Mahwah Honda, we're they diagnose the issue, ordered the right parts and fixed my Honda in 3 days. They made it so easy for me, then the months I spent going back and forth with DCH. I should note that I spent a lot of time and effort to trying to get DCH to fix my Honda. When the Service Writer couldn't help me, I reached out to the Service Manager for help who promised to help me. When the Service Manager made no effort to help I had to get Honda Corporation and the parent company of DCH involved. In the end it went no where, just lots of aggravation and wasted time. Thankfully Mahwah Honda helped me.

Unfortunately I never (except one time where it was uneventful) had a good experience having my Hondas serviced at DCH. I experienced a bunch of issues which stem from the Service Writer not responding to my inquiries, never receiving call backs to reschedule repairs on supposedly back ordered parts (which in the end I purchased and installed myself), ordering wrong parts and having my vehicles returned dirtier then when I dropped them off just to name a few. My biggest gripe was DCH’s inability to properly repair my vehicle. On a few occasions they told me my vehicle was ... Read More

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Google - Jan 27, 2026

Unfortunately I never (except one time where it was uneventful) had a good experience having my Hondas serviced at DCH. I experienced a bunch of issues which stem from the Service Writer not responding to my inquiries, never receiving call backs to reschedule repairs on supposedly back ordered parts (which in the end I purchased and installed myself), ordering wrong parts and having my vehicles returned dirtier then when I dropped them off just to name a few. My biggest gripe was DCH’s inability to properly repair my vehicle. On a few occasions they told me my vehicle was repaired but it was not. On the simpler issues I gave up and found a fix myself. On the more expensive problem they acknowledged there was an issue and had my Honda for eleven days (with no loaner offered), they changed a bunch of perfectly good parts and were not able to correct the issue. When they reached a point where their expertise and patience ran out, they proceed to tell me there was nothing wrong with my Honda and the noise I was hearing was “normal for my Honda”. At that point I realized what I was dealing with and needed to find a dealership that had more experienced staff. I made a appointment with Mahwah Honda, we’re they diagnose the issue, ordered the right parts and fixed my Honda in 3 days. They made it so easy for me, then the months I spent going back and forth with DCH. I should note that I spent a lot of time and effort to trying to get DCH to fix my Honda. When the Service Writer couldn’t help me, I reached out to the Service Manager for help who promised to help me. When the Service Manager made no effort to help I had to get Honda Corporation and the parent company of DCH involved. In the end it went no where, just lots of aggravation and wasted time. Thankfully Mahwah Honda helped me. This review pertains to the service department of DCH, I had a good experience with the sales department.

Much easier to work with than other Honda dealers in the area. Got me exactly what I wanted for a competitive price.

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Nobody listened. Sales manager very rude Salesman not very helpful A bad experience all around. Bought car there only because I did not feel like traveling to a Westchester dealer. Next time I will try a Westchester dealership and hope for being treated better. I do like Honda’s cars

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I'm waiting for more then 2 1/2 hours for a oil change only, and there is no end in site

“Jean’s honesty and integrity shine—eight years proving unmatched dedication. I highly recommend this honest Haitian salesman.”

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It’s a terrible place to pick up a car 🤯🤯

My experience with this dealership had always been positive. This past week Mr. Jacob Suarez assisted me with the purchase a new vehicle. He was a total professional, and guided me smoothly throughout the whole process. I never felt rushed, and he answered all of my questions/concerns. The sales manager and finance manager also were top notch. I would highly recommend this dealership for the purchase of a vehicle for anyone considering where to shop. 10/10 in my book. Thank you all for your excellent service.

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From the moment I met Charles on the lot until the minute I was pulling off the lot in my certified 2022 Honda Ridgeline, Charles was making sure I was no less than happy and satisfied with our deal!

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Went there to for a lease return told to come back on 10/28. Manager is a xxx . Never go there again!

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This place is really nice. Everybody we dealt with seemed honest and low pressure. Gene Joseph was the best sales person I have ever worked with. He was honest, low pressure and knowledgeable. He let the car sell itself without any agenda, he was upfront, no hidden anything. Darwish at finance was great too. The whole experience was great, I have already recommended them to others and I just got my car yesterday.

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We just purchased a new 2026 CRV from Jose. He was very professional and very helpful to us. We would highly recommend him. He explained everything thoroughly to us in the car and didn’t mind us asking a million questions!!

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A Promising Deal, a Frustrating Ordeal at Honda of Nanuet I recently visited Honda of Nanuet, NY, for a 2024 Honda Accord, drawn in by attractive online prices. The initial excitement was quickly tempered when my salesperson, Mehmet, surprised me with an unexpected $300 add-on, even after a full price was committed over email. I reluctantly agreed, as I needed a car for my commute. My 1 PM arrival kicked off what became a grueling six-and-a-half-hour ordeal. Mehmet wouldn't let me leave for snack/lunch, constantly assuring me things were "almost done & you cannot leave now." At 5 PM, I ... Read More

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DealerRater - Jun 3, 2025

A Promising Deal, a Frustrating Ordeal at Honda of Nanuet I recently visited Honda of Nanuet, NY, for a 2024 Honda Accord, drawn in by attractive online prices. The initial excitement was quickly tempered when my salesperson, Mehmet, surprised me with an unexpected $300 add-on, even after a full price was committed over email. I reluctantly agreed, as I needed a car for my commute. My 1 PM arrival kicked off what became a grueling six-and-a-half-hour ordeal. Mehmet wouldn't let me leave for snack/lunch, constantly assuring me things were "almost done & you cannot leave now." At 5 PM, I finally met finance manager Kamu, who, after hearing about my frustrating wait, vowed to speak with Mehmet and promised "free floor mats" for our troubles saying "please dont go bash us on google reviews, haha". It's been four months now, and those "free" floor mats are nowhere to be seen. All communication from the dealership has simply stopped. It's clear that once they have your money, their promises vanish into thin air. It's not the mats, it's about unfulfilled promises and a blatant disregard for customer time. Seems their word, unfortunately, means little once the sale is done. Stay away, not worth a long drive.

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I am immensely grateful to Haleema Asif for guiding me through my car purchase journey. The entire team at Honda deserves 5 stars for their outstanding service. Haleema empowered me to feel confident and comfortable as I made my first-ever car purchase. DCH Honda of Nanuet has earned a loyal customer in me.

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I would like to thank to Mr Andri Yzeiri for excellent services .Everything went very smoothly and now i am enjoying my new car. Thank you Andri.

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Five-Star Experience with Danny – A True Professional! I recently purchased a car and had the absolute pleasure of working with Danny. From the moment I walked into the dealership, Danny stood out for his genuine approach, deep knowledge, and clear dedication to customer satisfaction. He took the time to understand exactly what I was looking for, answered every question with patience, and never once made me feel pressured or rushed. If you're looking for a car salesman who truly puts your needs first, Danny is your guy. I couldn’t be happier with my experience and would recommend him ... Read More

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DealerRater - Apr 28, 2025

Five-Star Experience with Danny – A True Professional! I recently purchased a car and had the absolute pleasure of working with Danny. From the moment I walked into the dealership, Danny stood out for his genuine approach, deep knowledge, and clear dedication to customer satisfaction. He took the time to understand exactly what I was looking for, answered every question with patience, and never once made me feel pressured or rushed. If you're looking for a car salesman who truly puts your needs first, Danny is your guy. I couldn’t be happier with my experience and would recommend him to anyone.

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Our experience was positive and stress free at DCH Honda of Nanuet. Our car salesman, Danny Almante, was incredibly helpful and attentive throughout the entire experience! From the start, Danny was committed to helping and guiding us to find a car that was just right. Looking over different options, Danny was knowledgeable about the vehicles and took the time to answer any questions we had. He explained all the features in detail. Really appreciated his support and explaining everything during paper signing and making sure I had copies. Thank you so much to Danny for making this process so enjoyable, ... Read More

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DealerRater - Apr 21, 2025

Our experience was positive and stress free at DCH Honda of Nanuet. Our car salesman, Danny Almante, was incredibly helpful and attentive throughout the entire experience! From the start, Danny was committed to helping and guiding us to find a car that was just right. Looking over different options, Danny was knowledgeable about the vehicles and took the time to answer any questions we had. He explained all the features in detail. Really appreciated his support and explaining everything during paper signing and making sure I had copies. Thank you so much to Danny for making this process so enjoyable, I highly recommend reaching out.

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Our experience was positive and stress free. Andi, our salesperson, was very efficient and professional. Everyone else we spoke to was, as well. We drove our new vehicle home 3 hours after we arrived and it was our first visit.

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